FAQ

• Online Chat More

  Do I need to download any software?

  hkic.com will not ask you to download any software that you may already have installed in your computer. Once you have an account with Skype, all you need to do is sign in to your applications that are installed in your computer and go to hkic.com If you don`t have skype application installed, you will need to download at least one of the service provider`s application(free) from their website. Skype: http://www.skype.com/download/ Once installed, sign in to the applications and then go to hkic.com.

• Terms & Conditions More

  Terms & Conditions

  Latest revision date:November 19, 2018 Welcome to Hotking! Thank you for your trust and support for Hotking. In order to better serve you and clarify  your rights and obligations in Hotking, please read this agreement carefully before registering. This Agreement details the terms and conditions of your use of our services at www.hkic.com ("Site"). If you have any questions, please do not hesitate to contact us. You must read this User Agreement and Privacy Statement carefully before registering as a Hotking. Once you register as a Hotking user that means you have read, agreed to and accepted all the terms and conditions contained in this User Agreement and Privacy Statement. If we make any changes to this statement, we will  post a notice of the change on the Hotking website, and all the contents of the agreement will automatically take effect after the date of publication. If you do not agree to the  amendment, you must terminate your user relationship with Hotking. First, user registration: 1. User qualification:  Hotking user must be a company or individual who is able to enter into a legally binding contract under applicable law If you are not eligible, please do not use our services. Your Hotking account can’t transferred or sold to other parties. Hotking reserves the right to suspend or terminate your account in accordance with its wishes. 2. Fill in the information: In order to ensure the normal operation of the transaction, the user provides real and effective user (individual and company) information to Hotking. If there is any change in the user information, the user must be advise Hotking to update. Second, privacy: Hotking has a privacy statement that applies to all users and is incorporated into the user  agreement. You should read and accept the Privacy Statement at the time of registration to use the Hotking website, and you will continue to be bound by its provisions (and any  revisions made by Hotking to the Privacy Statement) as a user of Hotking. 1. Personal data, user information such as real name, address, email address and contact  number. Hotking will not use your data for any other purpose without your consent. 2. Use non-personal information. Hotking will collect non-personalized information through your IP address, including the nature of your browser, the type of operating system,  the domain name of the ISP that provides you with access services, etc., to optimize the  page displayed on your computer screen.  By collecting the above information, we also conduct  traffic statistics to improve the management and service of the website. 3. Personal data security. Hotking uses a secure server to control your personal data with  control device. 4. Disclosure of personal data and restricted use. When a national agency requires the company to disclose personal data in accordance with legal procedures,  Hotking will provide personal data according to the requirements of the law enforcement   unit or for public safety purposes. Anycontent under such circumstances, Hotking does not assume any responsibility. Hotking uses the personal data outside the necessary scope  when the following conditions are met: Your consent has been obtained; the corresponding laws and procedures require the site to provide the user's personal information. Third, the  transaction: Users must comply with the following terms when purchasing items in Hotking: 1. You should comply with all applicable Chinese laws, regulations, regulations and local legal requirements regarding your use of Hotking's services and purchase of items. You must also ensure that you comply with all provisions of this User Agreement and the Privacy Statement and all other terms and conditions incorporated into the above documents. 2. If you purchase an item at Hotking, you are obligated to complete the transaction with  Hotking, except for transactions prohibited by law or this User Agreement. By placing an  order for an item, you agree to be bound by the terms of sale contained in the item  description as long as the terms of sale do not violate this agreement or are not illegal. 3. Advertisements, price lists and statements on the Hotking website do not constitute an offer. Hotking has the right to unilaterally withdraw this information in the event of any obvious errors ,shortages of products and orders appearing on the Hotking website. Hotking reserves the right to limit the number of products ordered. At the same time,when you place orders in Hotking, you also acknowledge that you have reached the legal age to purchase these products and will be responsible for the authenticity of all the information which you provided. 4. Product prices and availability are indicated on the website. Such information is subject to change without any notice. The delivery fee will be billed separately and will vary depending on the shipping method you choose. In the event of an accident, if the price have been changed due to suppliers,unstable tax amount or website error after you confirming the orders.Hotking will advise you by phone or Email,and let you to decide to whether cancel orders or not when Hotking doesn’t cancel orders. Fourth, item quality and after-sales service 1. Check after-sales service for detailed info 2. The quality of the item If there is a national standard or a professional standard, it shall be implemented according to national standards or professional standards; if there is no such standard, it shall be implemented according to the enterprise standard of the manufacturer; if there is no enterprise standard, it shall be determined by the user and Hotking. If the quality of the item can not meet the standard, the user can request a replacement or return. Fifth, website security: You agree that you will not use any robots, spider software, refresh software or other automated ways for any purpose without the express written permission of Hotking into website. In addition, you agree that you will not: 1.Conduct any act that causes or may cause (in the discretion of Hotking) an unreasonable or disproportionately significant load on the Hotking website; 2. Make copies, modify, make derivative works, distribute or publicly display any content of the Website (other than your personal information) without the express written permission of Hotking 3. Interfere or attempt to interfere with the normal operation of the website or any activity carried out on the website; 4. Use of any content on the Site that may be deemed prohibited or may be prohibited under the applicable laws and regulations; 5. Use of any virus, Trojan horse, worm, time bomb, deletion fly, easter eggs, spyware or other computer programs that contains any damage, alteration, deletion, adverse effects, secret interception, unauthorized access or requisition of any system, data or personal data. Sixth. Intellectual property rights statement: Copyright, patents, trademarks, trade secrets and any other proprietary rights or rights of the network services provided by Hotking also owned by Hotking. No one or user can’t download, copy, transmit, adapt or edit without the consent of Hotking, otherwise all legal liabilities shall be borne. Hotking have ownership of any data generated during the provision of network services to users and are stored in the Hotking server. Seventh. Disclaimer: Hotking is obliged to ensure the normal operation of the website technically, try its best to avoid service interruption or limit the interruption time to the shortest time, and ensure the smooth progress of online trading activities of users. However, if the website crash or lose relevant information, records, etc. due to force majeure or other reasons beyond the control of the Hotking, the company will not be liable; any user will provides incompleteness, untrue information, etc. which may result in the inability to use the Hotking service or suffer any other losses, which is irrelevant to Hotking. Upon the agreement of the user, this agreement indicates that the user voluntarily receives the relevant news from the partner of Hotking or Hotking through SMS, WeChat, email, etc. If you no longer need such messages, you can inform Hotking to stop pushing by the way described in the relevant push information. Eighth, other: This Agreement is governed by the laws of the People's Republic of China in all respects. All users of this website are irrevocably subject to the jurisdiction of the courts and superior courts where the holders of the Hotking are located. The provisions of this Agreement are divisible. If any provision of this Agreement is held to be invalid or unenforceable, the provision may be deleted and the remaining provisions shall be enforced.